FAQs Archive | Sobo Advisors

Q: How does pricing work?

The most reputable MSPs charge by the user, so you may spend $50 to $150 per month, per employee, depending on the services your MSP provides. On the other hand, some less reputable firms charge by the device, so you bill can get out of hand pretty quickly. Our basic IT package starts as low as $20 per month.

Q: What’s the Difference between Managed Services and IT Support?

IT services can be divided into two big buckets: MSP services are largely automated services that use software bots to remotely using software and automated services, while IT support is more people driven, whether you have a full-time IT person on site or you call into a help desk to solve a problem you may be having.