MSPs, or managed service providers, help small and mid-sized companies manage their computer networks and keep everything running smoothly. Managed service providers (MSP) remotely manage a customer’s IT infrastructure and/or end-user systems, typically on a subscription model. MSPs set up and manage new desktops and laptops; they proactively look for IT issues and fix them before they become a problem; they prevent security issues and provide backup and disaster recovery services; they keep track of software licenses and hardware that’s getting too old.